Politique de remboursement et de retour

Refund and Return Policy — maisonglow
Last updated: November 7, 2026

Introduction
This refund policy outlines the conditions under which a refund may be requested for purchases made on our website. By making a purchase, you agree to the terms of this policy.

No Refunds for eBooks
No refunds will be granted for eBooks purchased on our site. As a digital product, once an eBook has been delivered, it cannot be returned or canceled.

It is important to understand that your purchase is exclusively for the eBook and not for the physical product featured on the site. The displayed product represents a potential prize that you may win by participating in our sweepstakes; it is not part of your eBook purchase.

Transaction Errors
In the event of a transaction error, such as a duplicate purchase, you may request a refund.

Please contact us immediately and provide the transaction details. Refund requests related to transaction errors will be reviewed on a case-by-case basis.

No Refunds for Ineligible Participants
Ineligible participants (those residing outside of New Mexico) who purchase an eBook with the intention of entering the sweepstakes are not entitled to a refund.

The eBook purchase remains valid and non-refundable, as participation in the sweepstakes is an additional opportunity subject to a New Mexico residency requirement.

Cancellation of Monthly Subscription
You may cancel your monthly subscription at any time. However, an early termination fee of $300 may apply.

No refunds will be issued for subscription fees that have already been paid. Payment Disputes and Legal Action
Any attempt to recover a payment via a bank dispute ("chargeback") or any other means following the purchase of an eBook will be considered a violation of our policies.

By making a purchase on our website, you agree to these terms and acknowledge that any attempt to dispute a payment may result in legal action.

In the event of legal action, we will seek financial compensation of up to $10,000, as well as reimbursement for legal fees.

Contact for Refund Requests
For any questions or refund requests, please contact us using the contact information provided on our website.

We will review your request as promptly as possible and inform you of our decision.

Changes to the Refund Policy
We reserve the right to modify this policy at any time.

Changes will take effect immediately upon their publication on the website.

We recommend that you check this page regularly to stay informed of any updates.