Politique de confidentialité

At janeiro, protecting your personal data is a priority.

This policy explains how personal information may be collected, used, stored, and protected when you browse our store or make a purchase.

This policy describes our practices regarding the collection, use, and sharing of information we receive through our online services.

Collection of Information
We collect information during your interactions with our services, such as when you purchase eBooks or participate in our prize draws.

This information may include your name, email address, payment details, and postal address—for instance, to verify your eligibility for prize draws.

Use of Information
The information we collect is used to:

Process your transactions and manage your participation in prize draws.

Communicate with you, including sending purchase confirmations or notifying you if you have won.

Improve our offerings and services.

Sharing of Information
Your personal data is shared only with third parties necessary for providing the services you request, such as payment processors and our partners responsible for managing prize draws.

All such partners are committed to protecting your privacy.

Security
Appropriate security measures are in place to protect your information against unauthorized access, alteration, or destruction.

Participation Without Purchase
You may participate in our prize draws without making a purchase by sending an email to NPN@thesupport.care, including the name of the website where the product is featured, your full name, address, phone number, email address, and age. This option allows you to participate in prize draws without any financial obligation.

Your rights
You have the right to request access to your personal information, as well as its rectification or deletion.

To exercise these rights, or if you have any questions regarding the use of your data, please contact us using the contact details provided on our website.

Changes to the policy
We reserve the right to modify this policy at any time.

Changes will take effect immediately upon their publication on the website.

We encourage you to check this page regularly to stay informed about any updates.

Contact
If you have any questions or concerns regarding this privacy policy, please do not hesitate to contact us.

We are committed to responding to all inquiries transparently and as promptly as possible.

11. Contact
For any questions regarding the privacy of your data:

help+maisonglow@thesuport.care